Frequently Asked Questions
Are your perfumes genuine?
Yes, all our perfumes are 100% genuine straight from flagship counters and beauty department stores. We strictly do not sell any knockoffs or imitations.
Do you guys sell decants?
Sorry we do not sell decants, our perfume vials and miniature samples are direct from the perfume houses.
What does EDT, EDP, EDC and Parfum Mean?
Perfume types reflect the concentration of aromatic compounds in a solvent, which in fine fragrance is typically ethanol or a mix of water and ethanol. Various sources differ considerably in the definitions of perfume types. The concentration by percent/volume of perfume oil is as follows:
Eau de Parfum (EDP), Parfum de Toilette (PdT): 10-20% (typical ~15%) aromatic compounds. Sometimes listed as “eau de perfume” or “millésime”.
Eau de Toilette (EDT): 5-15% (typical ~10%) aromatic compounds nEau de Cologne (EDC): Chypre citrus type perfumes with 3-8% (typical ~5%) aromatic compound
Parfum- the version of a perfume that has the highest concentration of fragrance essential oils.
How can I ensure that my order is secure and how do I trace my item’s location once the order is made?
We send the ordered items by Registered Mail through various courier services and you can track your order upon receiving the tracking number for the product after the package is sent. Anything you may contact us through our WhatsApp.
Is your website secure? What kind of information do you collect?
Yes, our website is secure. We strictly only collect information that you have provided us on the order page like Name, Email, Shipping Address and Contact Number. For more information, visit our Privacy Policy page
Are the perfumes travel-friendly?
Yes, absolutely. Both our perfume vials and miniatures are travel-friendly and all of our products would fit perfectly in your pocket and hand-luggage too.
Do you provide gift wrapping service?
Yes, we do. Service will be charged accordingly based on customers preferences.
What do I do if I entered an incorrect shipping address?
If you realize you’ve entered an incorrect shipping address, please contact us via WhatsApp as soon as possible. We’ll do our best to correct the address before your order is shipped. If your order has already been shipped, we recommend contacting the shipping carrier directly to try and reroute your package.
How do I change my shipping address?
If you need to change your shipping address, please contact us via WhatsApp as soon as possible. We will do our best to update your shipping address before your order ships. If your order has already shipped, we may not be able to make changes to the shipping address
How do I receive customer support?
Our main support contact system is WhatsApp, but you can also reach us by email. Our customer support team is available to assist you with any questions or concerns you may have. Please feel free to reach out to us on WhatsApp or any other support channel that is convenient for you.
Can I order now but hold my parcel first? I’m away from the address I ordered.
Yes sure, please provide the exact date of delivery so we can proceed with the delivery accordingly.
Can I order with you in inbox instead of using website?
Yes, contact our professional fragrance customer service advisor via Whatsapp.
Do you accept credit cards?
Yes we do.
Whats the difference between a vial, miniature dabs, and miniature spray?
Vials are samples manufactured by the perfume houses themselves in order to test the real fragrance before investing on a big bottle. We source and offer a handpicked variety of samples so you can find for your perfect match.. Comes with Spray Atomizer top. Usually in Sizes from 0.8ml – 4ml
Miniature dabs are your favorite perfumes manufactured by the perfume houses themselves in their exact mini forms. If you wanna try a fragrance before spending on a costly big bottle or just a collector of rare miniatures. Doesn’t come with a spray atomizer top, hence only used for dab on. Usually in Sizes from 4-7ml
Miniature sprays are manufactured by the perfume houses themselves bigger in size than the miniature dabs. These are an ideal travel size companion for you to carry it to anywhere you travel. In their adorable miniature version looking just as same as the real deal. With more than enough perfume to last you till months. Comes with a spray atomizer top. Usually in Sizes from 8ml – 15ml.
Are perfume vials to dab or spray?
Perfume vials are only for spraying and cannot be dabbed.
How many sprays of perfume are there in a vial of each size?
0.7ML– Around 15-18Sprays
0.8ML – Around 17-20 Sprays
1ML – Around 23-25 Sprays
1.2ML – Around 25-30Sprays
1.5ML – Around 30-35 Sprays
2ML – Around 40-45 Sprays
4ML – Around 60-65 SpraysAre miniature dabs to dab or spray?
Miniature dabs can only be used for dab-on and cannot be sprayed.
Are miniature sprays to dab or spray?
Miniature sprays can only be used for spraying and cannot be used as dab-on.
How many sprays are there in miniature sprays of each sizes?
8ML – Around 160-170 Sprays
9ML – Around 180-190 Sprays
12ML – 240-250 Sprays
15ML – 300-310 Sprays